Assess Your Covid Culture

None of us can navigate life or business alone. We need each other, and we’re here for you.

Over the last few months Anthem have produced and processed multiple surveys for clients and we received data from more than 8,000 employees which has provided some fascinating insights into how people feel, what they think and what they’ve been doing (whether on furlough, working from home or working as normal from site/office).

We have also listened to over 100 HR/People Services Teams and business leaders about their challenges, concerns and opportunities.

Clearly, most organisations so far have told me they will need some form of :

• Restructure/re-organisation. We need to steer this restart with care.
• Organisational development. We need to understand our culture now more than ever. (I call this pinpointing the truth)
• Transformational change. We need engaged people ‘on-board’ moving forward so we need to measure and monitor where our people are on the journey with.

So we developed NAVIGATE THE NONSENSE; this survey is designed to cut through the ‘blah’ and uncover exactly how our people are and whether they are ready, able and willing to return to work and help secure our business’ future.

As with all Anthem surveys since 2002, we’re looking to identify the three types of engagement; emotional, rational and motivational (how people feel, what they think and what they do) and in this survey we focus on:

• The Organisation (how do your people perceive the organisation)
• Leadership (have leaders been visible and have they communicated well enough throughout this period of uncertainty)
• Management (have managers supported their teams well enough, were they micro-managed)
• My Wellbeing (how do people feel cared for and looked after)
• My Mental Health (how are people feeling mentally, are they stressed/anxious/depressed)
• Returning To Work Safely (what do people want at work to make them feel safe)
• Diversity & Inclusion (do we have a good balance of diversity and do certain groups of employees feel isolated)
• Organisational Culture (what’s the DNA of the business; do we live and breathe what we say we should do – the say-do gap)
• Pay & Benefits (how people feel about pay & benefits and how do their pay scales and entitlements compare to other North West organisations)
• Current Anthem clients also have the additional benefit of comparisons to previous surveys (are our people more engaged or less bothered than they were pre-lockdown, or have things not changed)